Trained as a telecom engineer, I started my career with VoIP in 2015 and could not stop since then.
Offer a possibility to connect people makes sense in my life. It also involves some real skills such as :
- Dealing with Real Time Communication.
- Exploring the whole OSI Stack, from basic network to futuristic application.
- Growing in a fast development field.
I believe telecommunication is the most game changing evolution this last decade and i am glad to be part of it.
I better like to aim solution than to focus on problem #Solution-Oriented
Solution is what is the best for customer and company, a win-win relation #Customer-focus
As part of the Technical Support team at Wildix since October 2020, I help customers to solve highly technical issues with their communication infrastructure, analysing and troubleshooting complex interoperability issues around SIP, TLS, WebRTC, etc....
As a technical trainer within Wildix, I also get to share this passion and knowledge with our partners. Learning should be informative, fun and use case related : actually the only way I know how to.
Part of the french team, i help to solve high level issues about SIP, WebRTC or system troubles (Debian)
Xivo is an open source PBX developped in France. In this context, i was responsible of the support team. I was there to help my colleagues to be better at what they were doing and also to solve problems of the costumers by providing the N2 / N3 analysis.
#Managmenet #KPI #DISC #relationship
Xivo is an open source PBX developped in France. In this context, I solve customers problems by providing the L1 / L2 / L3 analysis.
#Debian #Docker #SIP #WebRTC #Yealink #Aastra #Polycom
As part of a team to deploy 4G in France, I was responsible for the french regulation regarding any radio emission.
Thanks to my team of 4 persons and the smalls tools that I developed, we were able to declare all radio improvements and be on time for 4G deployment.
#COMSIS #SFR #Bouygues #Huawei #HertzianBeam
Add a management layer on top of the technical base. Broaden my mind thanks to Erasmus. Start my working life through internship
Learn all basics about networking, system, and Programmation
"Enzo, support XXXXX hello, how can i help you ? (Fr/En)"
"Autonomy, Mastery, and Purpose are the keys"